Privacy Policy & POPIA Compliance Notice

Effective Date: 11 November 2026

Cape Clear Windows & Solar respects your privacy and complies with the Protection of Personal Information Act (POPIA), Act 4 of 2013.

1. Information We Collect

When you use our Instant Quote Calculator or submit a quote request form, we collect your name, phone/WhatsApp number, email address, suburb, property details, and your calculator estimate parameters.

2. How We Use Your Information

Your information is used solely to prepare your quote, contact you regarding your enquiry (including via our AI-assisted scheduling callback assistant), and dispatch either our direct pure-water crew or a single vetted IRPSA rope-access/overflow partner where applicable. We never sell your details to multi-bid lead directories.

3. AI Scheduling Assistant Disclosure

To ensure same-hour response times while our crews are working on site, initial callback qualification may be handled by our automated voice assistant, which identifies itself at the start of the call.

4. Your POPIA Rights

You may request access to, correction of, or deletion of your personal information at any time via our contact page.